Carbyne Secures $100M for AI Emergency Response Acceleration
Carbyne, a leading provider of cloud-native emergency communications and response solutions, has announced a significant milestone with the closure of a $100 million funding round. This substantial investment is set to accelerate the development of Carbyne’s AI-driven 911 emergency response platform, facilitate expansion into new mission-critical industries, and fuel its continued international growth, all while maintaining stringent cybersecurity and compliance standards.
The funding round saw participation from a diverse group of prominent investors, including AT&T Ventures, Axon Enterprise, Cox Enterprises, Global Medical Response, Hanaco Growth, Hercules Capital, RCM Private Markets Fund (managed by Rokos Capital Management US LP), and Silicon Valley Bank (SVB), a division of First Citizens Bank. Goldman Sachs also served as an advisor throughout the process. This latest capital infusion brings Carbyne’s total funding to approximately $223 million across seven rounds, with AT&T leading this Series D round.
Carbyne, founded in 2015 by Amir Elichai (CEO), Alex Dizengof (CTO), and Yony Yatsun, was born from Elichai’s personal experience of emergency services being unable to locate him after a robbery. This highlighted a critical gap between modern communication technology and outdated emergency response systems. The company’s mission is to empower communities and organizations to respond effectively during critical moments by providing support and enabling responders to act with confidence and clarity.
Carbyne’s cloud-native APEX platform is at the forefront of modernizing emergency communications. It leverages AI to provide real-time data, live video, location analytics, and automated transcription, which significantly reduces dispatcher workloads and improves outcomes. The platform also offers multilingual transcription and translation, enabling call-takers to assist non-English speaking callers more effectively. This technology is designed to be resilient to infrastructure failures and offers enhanced security through cloud-native architecture, utilizing services like AWS GovCloud for U.S. customers.
The company has demonstrated remarkable growth, with its APEX cloud platform experiencing a 477% year-over-year increase in annual recurring revenue (ARR) and a 105% increase in platform customers over the past year. Carbyne’s technology is currently utilized in nearly 300 emergency call centers across 23 U.S. states and six other countries, with over 7,000 dispatchers worldwide using its platform. This broad adoption underscores the surging demand for next-generation 911 tools.
Amir Elichai, CEO and Founder of Carbyne, stated that this investment is a strong vote of confidence in Carbyne’s vision and execution, emphasizing how their cloud-native approach and AI innovations are transforming emergency communications for 911 centers and broader markets needing modern incident response solutions. Alex Dizengof, Co-Founder and CTO, added that by building AI into the core of their platform, Carbyne is not just enhancing emergency response but setting the standard for faster, smarter, and more reliable outcomes when every second counts.
The new capital will be strategically deployed to expand Carbyne’s innovation pipeline, particularly by growing its R&D and engineering teams to deepen AI capabilities. The company also plans to bolster its market strength across North America, Latin America, and the EMEA region, and invest in strategic partnerships and integrations to enrich the ecosystem of tools available to emergency responders.
This funding round comes at a time when the emergency communications sector is undergoing a significant transformation, with AI playing an increasingly vital role in improving 911 operations. AI-powered systems can instantly analyze incoming calls, prioritize high-risk emergencies, and even manage non-emergency calls to reduce dispatcher workloads, which is crucial given the staffing challenges faced by many 911 centers. Carbyne’s approach aligns with these industry developments, positioning the company to continue leading the modernization of public safety technology and ultimately, saving more lives.