Windows Intelligence Retrospective: AI, Copilot, and Future Tech Insights
For the past two years, my “Windows Intelligence” column has served as a direct conduit to the evolving landscape of Microsoft’s flagship operating system. From witnessing major product launches firsthand to meticulously tracking the rapid advancements of artificial intelligence, my aim has consistently been to provide Computerworld readers with actionable insights and deep-dive analysis, steering clear of fleeting hype. As this chapter of “Windows Intelligence” concludes to evolve into a new personal endeavor, it’s an opportune moment to reflect on some of the most impactful stories and persistent themes.
A significant portion of my coverage has naturally gravitated towards the burgeoning field of generative AI. Rather than simply chasing the latest buzz, I’ve focused on demystifying large language models (LLMs), explaining their true capabilities—often closer to sophisticated story generators than traditional assistants—and how to harness them effectively. This involved demonstrating how tailored prompts could unlock more productive and stylistically aligned outputs, even leading to practical scripts for everyday use. My reporting extended to Microsoft’s ambitious Copilot, tracing its journey from its initial “Bing Chat” iteration in 2023 to its current vision as a potential “life companion.” While the tech press often fixates on ChatGPT, I’ve highlighted Microsoft’s profound commitment to Copilot, exploring its integration into Microsoft 365, its presence on new Copilot+ PCs, and its unique features that occasionally surpass rivals on the Windows platform.
My approach has always emphasized hands-on experience with bleeding-edge technology. This meant being on the ground at Microsoft’s pivotal Copilot event in New York City in 2023, or personally testing new features like the controversial Windows Recall months before public release. I’ve explored the practical implications of wearing VR headsets for productivity, reviewed the nuances of Copilot Pro, and assessed the real-world utility of AI features on the latest PCs. Beyond immediate functionality, my columns have consistently peered into the future of Windows, dissecting Microsoft’s ambitious plans to integrate AI agents with your PC via MCP servers, enhance system resilience to curb dreaded blue screens, and streamline software updates—all designed to make Windows a more robust and responsive environment.
The enduring popularity of Windows 10, even as its official end-of-support approaches in October 2025, also demanded dedicated attention. I delved into the paradox of Microsoft continuing to add new features to a system nearing retirement, clarified the persistent rumors surrounding its discontinuation, and confirmed the viability of upgrading to Windows 11. This commitment to practical, user-focused journalism also meant tackling common Windows annoyances head-on. Whether it was identifying ways to disable intrusive ads, fixing OneDrive’s quirks, or preventing disruptive Windows Update reboots, the goal was always to empower users to configure their systems to work for them, not against them—a philosophy honed over years of experience in tech service journalism.
Beyond the basic “how-to,” I’ve championed deeper insights for enhancing the Windows experience. This includes exploring advanced dark mode setups, optimizing multi-monitor configurations, unlocking voice control capabilities, and maximizing laptop battery health. My recommendations have extended to trusted software, spotlighting useful, free tools like PowerToys or alternative Start menu applications, ensuring users could safely enhance their systems with reliable third-party options. Even productivity advice was reframed, encouraging users to embrace their unique workflows, even if that meant a “messy” system that perfectly suited their needs.
Security, a critical aspect of any operating system, was always a priority. My coverage went beyond merely listing settings, aiming to explain the underlying principles of secure computing, from boosting overall Windows security to securely wiping a PC or implementing BitLocker encryption. Furthermore, I made it a point to cover new Windows features not just at their announcement, but crucially, when they became truly usable on users’ PCs, ensuring readers discovered practical additions like phone-as-webcam functionality or seamless file transfer methods.
In an increasingly AI-generated digital landscape, I firmly believe in the irreplaceable value of serious service journalism and analytical commentary, backed by genuine human insight and hands-on experience. The journey of “Windows Intelligence” has been a testament to this commitment, and I look forward to continuing this mission in new and evolving ways.