GPT-5 backlash, Perplexity's browser, and AI's impact on web browsing

Nytimes

OpenAI found itself navigating a wave of user discontent this past week, grappling with a significant backlash following the release of its latest flagship model, GPT-5. The outcry stemmed from users who expressed a distinct preference for the behavior and interaction style of the previous ChatGPT iteration. This unexpected surge of criticism reportedly caught the company by surprise, underscoring a deeper, emerging phenomenon: the increasingly emotional and personal relationships users are forming with their artificial intelligence counterparts. The episode highlights the delicate balance AI developers must strike between technological advancement and user familiarity, especially as these tools become more integrated into daily life.

Meanwhile, the dynamic landscape of AI and web browsing saw a bold move from Perplexity AI, whose Chief Executive, Aravind Srinivas, unveiled the company’s new artificial intelligence-powered browser, Comet. This new offering signals Perplexity’s intent to redefine how users interact with the internet, leveraging AI to streamline information discovery and navigation. Srinivas also confirmed Perplexity’s audacious bid to acquire Google Chrome, a move valued at $34.5 billion, which if successful, would send shockwaves through the tech industry and dramatically reshape the competitive browser market.

Srinivas articulated a vision for the future of the internet where traditional browsing paradigms are upended. He foresees a world where users increasingly delegate their web exploration to sophisticated AI assistants, turning to these intelligent agents to sift through information, summarize content, and even make decisions on their behalf. This shift, he suggests, would fundamentally alter user behavior, moving away from direct interaction with search engines and websites towards a more curated, AI-mediated online experience. Such a transition would not only challenge established tech giants but also raise new questions about information access, algorithmic bias, and digital literacy.

These developments unfold amidst a broader climate of intense innovation and increasing scrutiny within the artificial intelligence sector. From concerns over chatbots exhibiting “delusional spirals”—generating confidently incorrect or nonsensical information—to the ongoing debate about the ethical implications of powerful AI models, the industry is navigating complex technical and societal challenges. The GPT-5 user rebellion and Perplexity’s aggressive market maneuvers are emblematic of a period of rapid evolution, where technological leaps are matched by evolving user expectations and fierce competition for the future of digital interaction. The week’s events underscore that the race to define the next era of the internet is not merely about computational power, but also about understanding and shaping the intricate human-AI relationship.